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Seattle Marriott Hotel
Education Partner: Tacoma Community House
lodging industry
375 employees
Contact: Ty Dunning, tydunning@aol.com
Leadership from the Human Resources Director and support from immediate supervisors has allowed Marriot to establish job-specific English as a Second Language instruction for its Seattle employees. Twice per week classes, with full release time, have helped employees greatly improve communication with guests and staff. The program has been so accepted at the corporate level it is being expanded to other Marriott Hotels.