I-CANS Logo -- Click here to return to the I-CANS home page
Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8

Previous Section | Chapter 5 Table of Contents | Next Section

What Values Do These Listeners Possess?

1. Carlos is a manager of the sales division at Boeing. A new sales person came in and told him that he had a good idea on how to sell planes faster. Carlos was willing to listen.

Carlos believes that ...






2. Joann is a school secretary. One day a teacher came in complaining about her marriage. Joann listened intently, but didn't say anything.

Joann believes that...






3. Joseph is a hard worker. Many people consider him to be a workaholic. When people come up to talk to him at work he doesn't stop what he's doing. He doesn't.even look at whoever is there and he gives only short answers.

Joseph believes that...






4. Ladonna was in the middle of making cookies. Her son came up to her and wanted to talk about a fight he saw at school. She stopped what she was doing and sat down with him at the table. She listened to his story. After he was finished talking and felt better, she went back to her cookies.

Ladonna believes that...






5. Melvin is a social worker. One of his clients came to see him. When she spoke he could hardly hear her, and she wouldn't look at him. Melvin sat closer to her and made sure she knew that he was listening to her.

Melvin believes that...






6. Trina is at a party. She is all dressed up and looks great. One of her friends just got over the flu and doesn't look very good. When she goes up to talk to Trina, Trina tries to get away from her. Trina would rather talk to and be seen with the other women.

Trina believes that....






Back to Top | Next Section