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Use a (+) if you are excellent
at that skill and could easily teach others how to improve that skill.
Use a (/) if you are average
at using that skill. You do as well as most people you know.
Use a (-) if you feel you
need improvement in using that skill.
____ I listen for the other
person's feelings, not just to the words they say.
____ I paraphrase what other
people say to me.
____ I don't interrupt..
____ I am open-minded to
ideas, some of which I don't think I agree with.
____ I remember what people
____ I am willing to express
____ I don't complete other
people's sentences even when I think I know what they are going to say
____ I make eye contact..
____ I don't think of what
I'm going to say next while the other person is talking.
____ I ask the person questions
in order to get more information and show that I am interested in what
s/he is saying.
____ I am comfortable with
____ I am aware of a person's
body language and my own body language.
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