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Skills List
Based on Northwest Workplace Basics

Personal, interpersonal, cognitive

Personal (P)
LP 1 Identify how they team most easily
(preferred learning style)
LP 2 Accommodate their styles to different environments
LP 3 Organize their time and materials

Interpersonal (I)
LI 1 Give and receive feedback appropriately
LI 2 Learn from and with other people

Cognitive (C)
LC 1 Organize information
LC 2 Relate, recall and apply information
LC 3 Think convergently (focus) and diver gently (brainstorm)
LC 4 Use critical, creative, and intuitive
evaluation skills
LC 5 Find and use expert, peer and written resources


Problem Solving Skills (P)
TP 1 Identify problems
TP 2 Generate ideas about the cause(s) of a problem
TP 3 Identify the cause of a problem
TP 4 Identify solutions to the problem
TP 5 Choose appropriate solutions(s)
TP 6 Apply appropriate solution
TP 7 Evaluate the solution
TP 8 Modify the solution, as needed

Higher Order Thinking Skills (H)
TH 1 Analyze the components of a process,
procedure, or system
TH 2 Compare the effectiveness of at least two processes, procedures, or systems
TH 3 Draw conclusions or make predictions about a process, procedure, or system

TH 4 Evaluate the effectiveness or efficiency of a process, procedure, system, or decision

Creative Thinking Skills (C)

TC 1 Generate new solutions to common conditions or problems
TC 2 Organize and process diverse kinds of information in meaningful ways

Self esteem, goal setting-motivation, personal development, career planning and development life skills

Self Esteem (S)
PS 1 Understand how one's self esteem affects
PS 2 Learn from one's mistakes
PS 3 Accept appropriate criticism and praise
PS 4 State personal needs clearly and assertively

PS 6 Take appropriate risks

Goal Setting-Motivation (G)
PG 1 Identify personal and work values
PG 2 Identify attainable and realistic long-term
needs that motivate personal growth

Personal Development (P)
PP 1 Use employment-related forms, i.e. appli
cations for social security, W-4s
PP 2 Prepare job applications, resumes, and
letters of application
PP3 Identify and use appropriate sources of information about job opportunities
PP4 Prepare for and participate in a job interview
PP 5 Understand and use general work-related
vocabulary i.e. "experience", "swing shift"
PP 6 Identify appropriate behavior and attitudes for keeping a job, i.e punctuality, respect for others, good grooming, self-control
PP 7 Understand the need to handle multiple responsibilities, including the need to balance family and work lives
PP 8 Deal with change, i.e flexibility, adaptability, updating skills, positive attitude toward growth
PP 9 Assume responsibility for personal performance
PP 10 Organize resources i.e. money, time, personnel

Career Planning and Development (C)

PC 1 Relate education and life experiences to career choice
PC 2 Identify occupational requirements in job areas of interest, including self-employment
PC 3 Identify where and how to get specific labor market information
PC 4 Determine the kind of preparation and training needed, i.e. apprenticeship, college, vocational training, home study, to get a job and subsequent promotions
PC 5 Do a self-assessment of values, occupational interests and personal preferences
PC 6 Make effective career decisions and identify career ladder for choices
PC 7 Develop an action plan to include their attainable short and long-range goals, priorities, and a contingency plan and implement it within a given time

Life Skills (L)
PL 1 Apply principles of comparison in the
selection of goods and services
PL 2 Understand methods and procedures used
to purchase foods and services, e.g., cash, credit, catalog
PL 3 Understand methods and procedures used
to obtain housing and services and related maintenance, i.e. rent, lease, buy
PL 4 Manage money. i.e. major purchases,
savings, credit
PL 5 Understand basic laws and resources that protect workers and consumers, i.e. labor regulations, consumer protection laws, anti-discrimination laws
PL 6 Understand procedures for the care, maintenance, and use of personal possessions
PL 7 Understand and handle diverse communication technologies, including the telephone, postal service, published and broadcast information
PL 8 Use a computer including interpreting computer generated information
PL 9 Understand how to locate and use different types of transportation and interpret related travel information
PL 10 Understand concepts of time
PL 11 Use community agencies and services
PL 12 Use leisure time resources and facilities
PL 13 Use resources for personal growth and awareness in such areas as cultural awareness, gender awareness, and effective parenting
PL 14 Understand common ailments and seek appropriate medical assistance
PL 15 Understand medical and dental forms and related information
PL 16 Understand how to select and use medications
PL 17 Understand basic health and safety procedures, i.e. first aid
PL 18 Understand basic principles of health maintenance, i.e. nutritional information, cleanliness and hygiene, mental well being

Interpersonal, negtiation, teamwork

Interpersonal (I)
GI 1 Develop relationship skills including trust, risk, empathy, listening, sharing, responsibility, respect for others, and the expression of feelings
GI 2 Recognize and respond in an appropriate way to differences in values, class, culture, ethnicity, lifestyle, point of view, and personal characteristics
GI 3 Identify another's strengths and limits
GI 4 Respect differences in points of view, lifestyles and values
GI 5 Recognize sexual or racial harassment in
the workplace

Negotiation (N)
GN 1 Understand the concept of conflict and use strategies for handling it
GN 2 Understand the benefits of negotiation
and when to use it
GN 3 Negotiate an issue

Teamwork (T)
GT 1 Understand the concept of teamwork,
courtesy and cooperation
GT 2 Identify and assess their roles in a team and norms or rules of behavior that contribute to a team's effectiveness
GT 3 Identify issues around team leadership including leader and follower styles
GT 4 Be an effective and flexible team member
GT 5 Understand different work environments and their effects on teams
GT 6 Demonstrate effective inter-team communication

Organizational effectiveness, professional growth within an organization, leadership

Organizational Effectiveness (O)
IO 1 Interpret written and unwritten values
and goals of various types of organizations
IO 2 Determine the compatibility of their
personal and organizational values

Career Growth Within an Organization(C)
IC 1 Recognize requirements for career
IC 2 Recognize how their behaviors affect
their job performance and satisfaction

Leadership (L)
IL 1 Understand the difference between management and leadership
IL 2 Identify the qualities of a successful leader
IL 3 Assess their leadership skills and identify areas for improvement


M 1 Use money, banking, and financial services, i.e. recognize denominations of money, make change, balance a check book, interpret savings accounts, purchase goods and services with credit, calculate interest.
M 2 Interpret budgets, bills, and income, i.e. interpret wages, wage deductions & benefits, interpret bills, calculate costs of childcare, plan for major purchases, and demonstrate the use of a budget.
M 3 Apply principles of comparison shopping in
the selection of goods and services, i.e. calculate discounts, campute unit pricing, calculate sales tax, and interpret tax tables.
M 4 Interpret and generate tables, charts, and graphs, i.e. height and weight tables,
newspaper graphics (circle, line, and bar graphs), progress in class, household expenses and/or chores, income tax tables, information on a matrix
M 5 Determine transportation costs and interpret schedules, i.e. interpret transportation schedules and tables; calculate distance, rate, and time; and calculate mileage and fuel consumption.
M 6 Use weights, measures, and measurement
scales, i.e. interpret temperatures; calculate with units of time; interpret standard measurements for length, width, perimeter, area, volume, height & weight; and interpret product container weight & volume.

R1 Look up information.
R2 Read and interpret signs, symbols and labels
R3 Interpret information on forms and applications
R4 Read and interpret basic financial and legal documents, i.e. pay stub, union contract, health benefit package
R5 Follow written instructions
R6 Read and interpret memos and policy/procedural manuals
R7 Interpret visual materials,i.e. diagrams, illustrations, tables, charts, and graphs


W 1 Fill out forms, i.e. change of address, telephone message, order forms, applications, accident reports
W 2 Organize and outline information in writing
W 3 Translate spoken language into standard
written English, i.e. use vocabulary, expand ideas into sentences, edit for correct usage and mechanics.
W 4 Compose effective letters, i.e. opinion, fact, recommendation, cover, personal.
W 5 Write descriptions and reports, i.e. factual accounts of experiences or conversations, summary of material read, expression of opinion


Listening (L)
CL 1 Receive and respond to oral instructions
CL 2 Respond appropriately to nonverbal
communication and be aware of cultural differences which affect nonverbal communication

Speaking (S)
CS 1 Provide information orally in an appropri
ate manner, e.g., spoken instructions, reporting emergencies, and explaining products and services
CS 2 Use language in a convincing manner
CS 3 Request information or additional infor
CS 4 Communicate appropriately using non
verbal behavior

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